The quickest route is inside the app: Dashboard › gear icon (Data Sources) › Contact / Report a Problem. It opens an email with your app version, iOS version, device model, and locale filled in. No health data is included.
Help
Support
Questions, bugs, or feature ideas: write to hello@bluehat.tw.
Contact
Common questions
My data is missing or a card is empty
- Check that Correlate may read the metric: in the Health app, tap your profile picture, then Apps, then Correlate.
- Some metrics need a device that records them, such as an Apple Watch for HRV or wrist temperature.
- New data can take a while to reach Apple Health from a watch or ring. Open the app again later.
Importing Oura or WHOOP data
Dashboard › gear icon (Data Sources) › Import Oura & WHOOP Data, then pick an Oura Trends CSV export or a WHOOP physiological_cycles.csv file. The file is read on your iPhone and never uploaded.
Deleting your data
Dashboard › gear icon (Data Sources) › Delete All App Data removes everything Correlate stores on your iPhone and returns the app to setup. Your Apple Health data is not affected.
Turning off usage statistics
Dashboard › gear icon (Data Sources) › Privacy › Share usage statistics. In the EU/EEA, the UK and Switzerland it starts off.